Reservation team now based on the Gold Coast

by / Monday, 30 July 2018 / Published in

Accor Vacation Club has listened to its Members feedback, and made an important change to its business, this week officially announcing that the Club’s reservations centre has been relocated from Singapore to the Gold Coast.

The reservation team is now operating out of the company’s head office in Robina.

Creating greater synergies, the move ensures a more consistent and smooth experience for Accor Vacation Club Members, with all teams managing Members Services, reservations and other enquiries all under one roof.

Accor Vacation Club’s reservation’s team can still be contacted using the same phone numbers below, however the menu options have been adjusted.

The new menu options are:

  • Option 1 …… Reservations
  • Option 2 …… Member Services
  • Option 3 …… Club Billings

Australia: 1300 76 14 14
New Zealand: 0800 76 14 14
International: +617 55 953 290

For any Accor Vacation Club Travel enquiry call:

  • AUS 1800 70 80 90
  • NZ 0800 45 19 97

To contact Interval International call:

  • AUS 0011 800 4683 7825 or NZ 00 800 4683 7825
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