Marketing Offers Terms and Conditions

This offer is offered in Australia by A.P.V.C. Holdings Pty Ltd ABN 88 092 447 955 (“the Promoter”).


The following terms and conditions apply to your purchase of this offer:
Full payment of the minimum deposit as stipulated on the front of the Application \Form & Tax Invoice is required to secure this Encore Package with the balance payable when booking accommodation. Payment is permitted by Visa, MasterCard, Diners Club or American Express.
Contact Reservations on AU 1800 001 707, NZ 0800 001 707 or to reserve accommodation. Please quote your Tour ID as shown on your Application Form & Tax Invoice.

All accommodation bookings are subject to availability. The Promoter reserves the right to substitute, add or change at any time, without notice to you, the choice of accommodation available under this offer provided that any substituted accommodation is of a reasonably comparable standard.

The accommodation component of this 4 Night Encore offer (the “holiday”) entitles you to 4 consecutive nights of accommodation at one of the properties nominated in the Property Information Sheets that are included in this offer. Accommodation is for a maximum of 2 adults and up to 2 children (age restrictions apply and children must use existing bedding). The Grand Mercure Apartments Twin Waters sleeps 2 adults only and a surcharge will apply for additional persons.

This Deja Vu offer entitles you to 2 nights’ accommodation at the property where purchased for 2 adults and 2 children to be used within 6 months of purchase of this offer. You Must Travel within the 6 month period. A $50 surcharge is applied at the time of reservation if your travel dates are inclusive of a Saturday night.

Flights, food and beverage, gratuities, spending money, items of a personal nature, hotel car parking fees, transfer fees and transportation costs are not included unless specified in writing.

Reservations can be made immediately after purchase of an Encore Package for reservations up to 6 months in advance of the intended arrival date; however holidays will not be permitted within the first 6 months after purchase of this offer. Your booking will be confirmed in writing within 14 days. The holiday must be completed within 15 months from purchase date. Price freeze included.


To qualify for this offer you must be a permanent resident of Australia or New Zealand, currently employed and/or have a minimum combined household income of $80,000 (proof of income may be required), be competent in verbal and written English, and attend and complete an Accor Vacation Club holiday ownership preview of approximately 90 minutes during your holiday. In order to take advantage of this offer you will need to meet our Details of Participation at the time of purchase, at the time of booking and when using your accommodation. Failure to meet these criteria will invalidate the offer and result in forfeiture of all monies paid and cancellation of any vouchers and tickets. Only one Accor Vacation Club promotional offer per household within any 12 month period. This offer is specifically designed for people who are married or in a life partnership, with one partner between the ages of 28 and 65 years, or for single people between the ages of 28 and 65 years.

We require that all parties who have been scheduled for the preview must attend.

This offer is not transferable and cannot be used in conjunction with any other Accor Vacation Club offer.

In the event that you fail to attend and complete your scheduled preview during your Discover Package stay, you authorise the offeror to debit your credit card account an additional charge of $600 for the Encore package or $150.00 per night for Deja Vu package.

One form of photo identification (driver’s licence or passport) will be required for each guest attending the preview.

If you attend the Preview Centre will using the Deja Vu offer with the intention of completing a preview but you do not meet the Participation Criteria you will not be entitled to complete the preview or receive the subsidised accommodation rate and reward (if any) offered to you or if you fail to attend and complete the preview during the period of your holiday package, then you will be deemed to have authorised the Promoter to debit your credit card account with an additional charge of AU$150.00 per night to meet the cost of the accommodation subsidy.

In order not to inconvenience other guests you need to arrive at the preview no later than 15 minutes before the preview commencement time, otherwise you will be rescheduled to another preview time which must be attended and completed whilst on your holiday.

Accor Vacation Club employees, their immediate families and current Club Members are ineligible for this offer.

Preview attendees may be invited to apply for membership interests in the Accor Vacation Club ARSN 094 718 108 pursuant to the Club’s Product Disclosure Statement which may be viewed at or provided to you as a paper copy free of charge upon request.

The Promoter reserves the right to amend or waive qualifying criteria at its discretion and without notice.

These written Details of Participation supersede any prior oral or written communication.